Appliances

• Collected curbside by an outside company (Call Norman Hicks at 309-846-8020), which charges a nominal fee for refrigerant removal for refrigerators and freezers for curbside collection
• Can be dropped off at the Citizen Convenience Center at no additional charge
• Includes stoves, refrigerators, freezers, washers, dryers, microwaves, dehumidifiers, air conditioners, and water heaters
• Refrigerators and/or freezers must have doors removed and cannot contain food or bulk

Concrete, Rock, Shingles, or Brick

• Concrete, rock, shingles, or brick are no longer accepted at the Citizen Convenience Center
• Solid Waste Program customers must call Public Works at 309-434-2220 for an estimate and to arrange for curbside collection
• Materials must be cleaned so that they do not contain dirt
• Fees:
  • $50 for 35 pounds or less
  • $100 per bucket (about 2.5 cubic yards) for more than 35 pounds

Electronics

• Accepted at the Town of Normal’s electronics recycling drop-off
• Available to all McLean County residents
• Visit www.normalil.gov/484/Self-Service-Electronics-Recycling for more information

Household Hazardous Waste (HHW)

• Not accepted for curbside pickup or drop-off
• HHW disposal events are typically coordinated by the Ecology Action Center
• Visit www.hhwmclean.org for more information about HHW disposal in McLean County, including a list of materials

Helpful Links

• Report a missed pickup
• Download the 2026 Garbage and Recycling Calendar
• Download the 2026 Leaves, Brush, Trimmings, and Bulk Calendar
• Visit Hub Utility Billing for billing questions and information about carts, cart sizes, and fees

Forms

• View the Low-Income Refuse and Water Fee Discount Application
• View the Medical Certification for Water Service, Waste Container Assistance, and Alley Plowing Assistance
• View the Cart Sharing Program Application

Ecology Action Center

• Visit www.compostbn.org for information about yard waste and community composting
• Visit www.recyclebn.org to view materials accepted for recycling, information on the Drop Box Recycling Program, and a web version of Recycle Coach, which provides detailed information about the Solid Waste Program and has a searchable database of materials