City of Bloomington, Illinois
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Storm Water Education
Storm water management is performed by the Engineering Department and the Streets and Sewers Division of the Public Works Department. These departments work together to manage the urban runoff and maintain the City’s infrastructure in compliance with the Clean Water Act. Effective storm water management includes:
- Keeping lakes and streams clean
- Maintaining waterways to minimize erosion and damage to adjacent property
- Maintaining detention basins to reduce flooding and filter out pollution
- Installing sump pump drain lines at strategic areas
- Inlet maintenance and repairs
To report a storm water or sanitary sewer issue, call Engineering at 309-434-2980 during regular office hours. For emergency issues (e.g., backup or illicit discharge) after hours, call Police at 309-820-8888.
Storm Water Utility
In 2004, Bloomington created a “Storm Water Utility” to operate in similar fashion to other utilities, such as an electric company. With it, the City adopted a rate system for storm water that was based on the need created by the individual customer to manage storm water. Whereas water is metered, the City uses a storm billing method under a principle that storm water fees cannot fairly be based on water consumption. The two have little in common. That need is based on size of a property and the type of construction on the property.
The City’s Storm Water Utility manages urban storm sewers, detention basins, culverts, ravines, ditches, streams, drainage channels and ponds to control flooding, improve water quality and comply with federal clean-water regulations. Urban storm water management becomes necessary because of construction of materials – buildings, roads, parking lots, etc. – that do not absorb water.
Single-family residential storm sewer fees are based on the size of a property. Other parcels also are billed based on the size. However, for large lots, the City measures the amount of “impervious” material covering land on the property – essentially, structures and paved areas -- rather than estimating. These other parcels include property of governmental agencies, apartments, commercial businesses, industry, not-for-profits and churches. None is exempt; storm management runs under a “utility,” and the billing constitutes a “fee,” not a “tax.”
Some property owners and developers take it upon themselves to reduce the stress their property creates on the storm water system through structure and land designs. They qualify for bill reductions – credits – based on those designs.
All parcels, regardless of their location in a watershed, have an impact on our water resources. Pervious surfaces, such as lawns, allow rain to seep into the ground. Impervious surfaces, such as roofs and parking lots, block this absorption, which increases runoff volumes. The City of Bloomington’s storm water management system collects the runoff through a series of gutters, inlets, storm sewers, detention basins, and stream channels. In the older section of the City, the existing sewer systems are mostly “combined” sewers. A combined sewer conveys both domestic sewage and storm water runoff in the same pipe.
All parcels in the City containing developed land shall be charged storm water service charges, except pedestrian/bicycle trails, and streets and highway right-of-ways owned by a Township, McLean County, the City of Bloomington, or the State of Illinois.
The City understands that some parcels may currently be utilizing an approved method of controlling storm water runoff on portions of their parcel. Therefore, the City of Bloomington’s Engineering Department has created the Bloomington Storm Water Credit Manual.
A reduction in the monthly Storm Water Utility fee may be available to either individuals or groups of individuals provided they own AND maintain a detention facility located on their property or within their subdivision. Detention facilities owned and/or maintained by the City of Bloomington do not qualify for credit.
Parcels shall be eligible to receive a storm water service charge credit based upon the requirements of the Bloomington Storm Water Credit Manual.
Any credit allowed against the storm water service charge is conditioned upon continuing compliance with the Bloomington Storm Water Credit Manual.
Please use the Storm Water Credit Application AND follow the guidelines provided in the Storm Water Credit Manual to apply for the Storm Water Credit. If you have specific questions regarding the Storm Water Credit Application, please call 309-434-2980 or email stormwater@cityblm.org.
You have the right to appeal your storm water utility fee. Chapter 37, Section 70 of the Bloomington City Code outlines the criteria for filing the appeal. Please print the Storm Water Fee Appeal Application, fill out the form and submit it to the City of Bloomington Engineering Department for further review. You may also contact the Storm Water Hotline at (309) 434-2423 or email stormwater@cityblm.org to discuss your fee.
If you wish to appeal your Storm Water Utility Fee to the Construction Board of Appeals, you will be required to pay an appeal filing fee of $125. Once all appropriate fees and materials have been received, you will be placed on the Construction Board of Appeals agenda. You will receive a written notification of the date and time when the Construction Board of Appeals will hear your appeal.
Failure to submit all appropriate documentation will result in a delay in your appeal. Submitting false or incorrect information may result in the denial of your appeal and forfeiture of all fees paid.
Storm Water Fee Appeal Application
Frequently Asked Questions
Below is a list of all Frequently Asked Questions lists from the categories related to Storm Water. You can find a specific category by using the drop-down box above the questions. Click each question to show or hide the answer.
Storm Water Billing Questions
- Storm water fees help pay for capital improvements to ensure safe and reliable service from the storm water infrastructure maintained by the City of Bloomington. These capital improvements are outlined in the Stormwater and Sanitary Sewer Master Plans, which is a set of documents that take an in-depth look at existing conditions and needs.
- Storm water fees are included as a separate line item on your utility bill. For more information about your utility bill, click here to visit Utility Billing.
- Please call the Engineering Department at 309-434-2980 or email stormwater@cityblm.org to inquire about the Storm Water Utility fee.
- Billing is included with the regular utility bill from the City of Bloomington.
- Billing will be on a monthly basis for all properties and should be on your regular utility bill.
- The Storm Water Utility Fee was considered in public hearings and publicized in the news media when it was passed on April 26, 2004. The Engineering Department has spoken to officials representing industry, businesses, schools and other affected property owners. More outreach is underway for those who were not previously informed
Storm Water Fees may be split between tenants using the following criteria:
- The fees must be split evenly between all tenants
- House Meter and No Tenant Meters - all fees on House Meter
- House Meter and Tenant Meters:
- Fees evenly split between all meters, including Tenant and House Meter or
- Fees evenly split between all TENANT meters, no fees to HM
- Tenant Meters Only - Fees split evenly to all Tenant Meters
- The Storm Water Utility fee is a part of the monthly Utility Bill. The City Ordinances are written such that all utility fees are paid first, with the remaining funds applied toward the water usage fee. Failure to pay the Storm Water Utility Fee would result in a delinquent utility bill and could result in an interruption of water service to your property.
If you believe an error has been made in calculating your Storm Water Utility Fee, you should contact the Engineering Department at 309-434-2980 for an explanation of how the fee was calculated.
If you still disagree with the Storm Water Utility Fee calculations, you will need to provide the Engineering Department with a survey prepared by a registered land surveyor or professional engineer containing information on the total property area, the impervious surface area, and any storm water management features, such as detention ponds or conditions which influence the hydrologic response of the property to rainfall events. The Department will review all information submitted and determine the appropriate Storm Water Utility fee based upon submitted information.
- Bills are generated using the most recent property owner information available. Sometimes information is not the most recent and bills are sent out incorrectly. Also, properties that have two percent or more of their total area as impervious are charged at least 2 IAUs. If you feel that you have received a bill in error please bring a copy of your bill and any additional information you believe will be beneficial to The Hub on the first floor at 115 E. Washington St.
Storm Water General Questions
- Water is one of the most basic necessities for all forms of life. Clean water keeps our species alive and healthy, and is also a major factor used to measure the success and overall well-being of a community. Proper management of storm water runoff is an important way that the City of Bloomington can contribute to that well-being. Erosion control during any construction is integral to the process of proper management of storm water runoff. In addition to being environmentally and sanitarily sound, these practices are part of the National Pollutant Discharge Elimination System (NPDES) Phase II requirements issued by the United States Environmental Protection Agency (US EPA).
- The NPDES Phase II requirements seek to implement a program to protect the quality of surface waters, like lakes, streams, rivers, and creeks by means of controlling the pollution from storm water discharges. To prevent these precious resources from becoming polluted, the City of Bloomington must enact plans that enhance storm water sewer system maintenance, educate and encourage the public about the risk of a polluted water supply, and create standards for construction that prevent storm water contamination.
This storm water manhole could be a major problem for the cleanliness and transfer of water, and could result in flooding if not properly maintained. Currently, the City of Bloomington maintains the storm water sewers by means of a calculated household fee; see our page on Storm Water Rates for additional information about how the fee is calculated. Without these fees, work on the storm water sewer systems would be unfunded and might not be completed before problems arise.
The City of Bloomington also regulates construction projects in terms of how they control storm water runoff and erosion. Several ordinances have been passed to that end, and the Bloomington Manual of Practice describes in detail how erosion needs to be managed by the builder. The City sends out inspectors to all sites in town to ensure that erosion is being properly managed over the course of the construction. Violations will be issued only after a warning and a second inspection fails to meet the requirements.
Additionally, the City provides a Street Sweeping service to disrupt, minimize, and eliminate the infiltration of pollutants into storm water runoff. Storm water runoff frequently has high levels of sediment, litter, phosphorus, nitrogen, heavy metals, oil, grease, and other materials, all dangerous to public health if left unchecked in the water supply. A study on how effective street sweeping is for the removal of these pollutants found that they indeed contributed a great deal to cleaner runoff. Details on this study can be found here in PDF format.
- Storm water runoff occurs when precipitation or melted snow flows across the ground surface. Impervious surfaces, such as streets and rooftops, prevent water from naturally infiltrating into the ground. As storm water flows across the ground surface, it can take any dirt, debris, or chemicals that are present with it. The pollutants then flow into our storm sewers and can enter into waterways without going through treatment. Please see the Storm Water Pollution Prevention FAQ to learn more.
Storm Water Residential Questions
- Yes. This is an entirely separate fee from water/sewer fees. The Storm Water Utility Fee helps fund drainage improvements, operation and maintenance of the storm water conveyance system and new EPA water quality regulations and does not address sanitary sewers or city water lines.
All of the storm water in my neighborhood drains into a retention pond/basin. Why should I have to pay the Storm Water Utility Fees?
While in the short term, storm water collects in the retention pond/basin, the storage provided is temporary and the City of Bloomington provides an outlet for the basin. Eventually, the storm water collected must drain out. The infrastructure (storm sewers, ditches, culverts) the City of Bloomington operates and maintains still carries the same volume of water; it is just released more slowly.- If a storm drain is damaged or is not working properly and causes water to flood a roadway and adjacent area please call the Engineering Department at 309-434-2980. The problem may not be fixed immediately, but it will be investigated and prioritized.
- The person receiving the utility bill for the property is responsible for paying this fee. However, ultimate responsibility for ensuring this fee is paid rests on the Owner of Record.
- The Storm Water Utility fee should appear on your monthly utility bill, commonly referred to as your water bill. If it is not listed, please contact Hub Utility Billing to report this problem.
- The person receiving the utility bill for the property is responsible for paying this fee. If the landlord says “water is included” in rent, the Storm Water Utility Fee probably also is included. Ultimate responsibility for ensuring the fee is paid rests on the Owner of Record. If the tenant gets billed and doesn’t pay, the fee falls back on the landlord and any dispute becomes a landlord-tenant issue. Refer to your lease to determine if you have otherwise contractually obligated yourself to pay this fee.
- If you think something illegal has been or is currently being dumped into a storm water inlet, please call the Engineering Department at 309-434-2980. Please indicate where the storm water inlet is located, what day and time the dumping has or is occurring, and, if possible, a description of the property, person and vehicle involved.
Storm Water Technical Questions
- An IAU is an Impervious Area Unit. The IAU is used as the basis for determining the Storm Water Utility Fee to a parcel. One thousand (1,000) square feet of impervious area shall be equal to one (1) IAU. The number of IAUs attributed to a parcel are determined by dividing the total impervious area (in square feet) of the parcel by one thousand (1,000) and rounding the result up to the next integer.
- Infiltration is the process of allowing runoff to penetrate the ground surface and flow through the upper soil surface.
- A combination sewer system is a sewer system that contains both sanitary sewer components and storm sewer components. These are most commonly found in the older areas of the City of Bloomington. The City of Bloomington is striving to reduce the number of combination sewers in an attempt to reduce the work load placed on the Bloomington Normal Water Reclamation District and to prevent damage to individual structures which may occur if this type of sewer system becomes overloaded during a heavy rainfall.
- A storm sewer system is the system of street gutters, street curbs, storm drain inlets and underground piping that are used to collect storm water from within an area and guide it to a drainage ditch or basin. The waters collected in the drainage ditch or basin are then guided to a stream where it is properly discharged.
- A sanitary sewer system is the underground piping that receives any waste products that are flushed down a drain, rinsed out in a sink, or otherwise disposed of in residential or commercial plumbing lines within a structure. This system then guides these waste products to the Bloomington Normal Water Reclamation District where they are properly processed.
- The Storm Water Utility Fee is used to provide for the management, protection, control, regulation, use and enhancement of the storm water systems and to facilities owned or operated by the City of Bloomington. It is also used for implementing the EPA water-quality regulations.
- The Storm Water Utility Fee was created by the City Council on April 26, 2004. The fee is dedicated to improving drainage, controlling flooding, improving water quality and implementing the EPA water quality regulations in Bloomington. The Storm Water Utility Fee is based on how each property affects the drainage system.
City Staff reviewed information from various government entities including the U.S. Environmental Protection Agency. Staff then determined the criteria to be followed on water-quality regulations under the National Pollutant Discharge Elimination System (NPDES) Phase II. The fee structure was created in March 2004 after a rate study was completed by an independent consultant. - When it rains or snow melts, storm water runs off driveways, parking lots, sidewalks and roofs into the storm water drainage system. The drainage system includes storm sewers, ditches, culverts, ravines, streams and roadside swales that carry rainwater away from roads and private property. The more asphalt, rooftops and other hard surfaces the rainwater hits, the more runoff our system has to handle. The fee will pay for projects that improve drainage and reduce water pollution and neighborhood flooding as well as implementing the new EPA water quality regulations.
- The Engineering Department manages the Storm Water Utility.
- Historically, a Sanitary Sewer Fund has paid the operating costs of all the sanitary sewers, combined sewers and storm sewers. Fees on the utility bill were based upon a customer's consumption of drinking water. This was an easy system to administer and understand, but there is no direct relationship between drinking water and storm sewer demand. Rather than increase sewer rates to cover the increasing storm sewer system costs, the City decided to investigate the creation of a Storm Water Utility that would allow storm sewer system costs to be spread among the users in a more equitable manner.
- Historically, a Sanitary Sewer Fund has paid the operating costs of all the sanitary sewers, combined sewers and storm sewers. Fees on the utility bill were based upon a customer's consumption of drinking water. This was an easy system to administer and understand, but there is no direct relationship between drinking water and storm sewer demand. Rather than increase sewer rates to cover the increasing storm sewer system costs, the City decided to investigate the creation of a Storm Water Utility that would allow storm sewer system costs to be spread among the users in a more equitable manner.
- Storm Water Utility Fees are not a tax. Therefore, all entities including churches and nonprofit organizations are required to pay the fee to support and improve storm water systems. The Storm Water Utility Fee is designed so that members of the community fund the program in relation to how their property uses the storm water system.
- Storm water runoff can be directly attributed to impervious area. Asphalt, concrete, rooftops, and other hard surface areas do not allow rain water to soak into the ground. This allows the water to fill up the streams more quickly, and at higher levels. The additional water load on the storm system can cause flooding during heavy rains. The additional usage of the system also increases maintenance to the storm water system.
- Impervious area, as defined by the ordinance, is area that prevents or impedes the infiltration of storm water into the soil. Common impervious areas include, but are not limited to, rooftops, sidewalks, walkways, patio areas, driveways, parking lots, storage areas, compacted aggregate and awnings.
- Alleys, roadways or highways which are on dedicated public right of way aren’t assessed a Storm Water Utility Fee. All other alleys, roadways or highways are assessed a Storm Water Utility Fee based upon their impervious area.
